Return & Exchange Policy

We want you to love your Allura Hub pieces. If something isn't right, you may request a return or exchange within 7 days of delivery, provided the item is unworn, unwashed and in its original condition with tags attached.

To start a return or exchange, message us on WhatsApp with your order number. Return delivery is arranged after confirmation. Sale items and unstitched fabric cuts are exchange-only.

Refunds for online (SadaPay) payments are processed within 5–7 working days after we receive the returned item.